Description

The introduction explains that Alternative Dispute Resolution (ADR) has become an important part of modern legal systems because it provides ways for parties to resolve conflicts without relying only on formal court proceedings. ADR aims to offer flexible, efficient, and often less costly methods of settling disputes while allowing parties greater control over the outcome.

The authors introduce ADR as a broad group of processes that help individuals, businesses, and organizations manage disagreements. These processes can range from informal negotiation between parties to structured methods such as mediation, where an independent third party helps participants reach an agreement.