Description

The Introduction introduces organizational behaviour (OB) as the study of how people behave and interact within organizations and how this behaviour affects organizational performance. The book takes both a managerial and a critical approach, meaning it explains how managers can improve performance while also questioning the assumptions behind organizational theories.

1. What is Organizational Behaviour?

Organizational Behaviour is concerned with understanding how individuals and groups behave at work and how organizations influence that behaviour.

It examines three main levels: