Description

The book introduces organizational behavior (OB) from a strategic perspective. Its main argument is that people are a major source of an organization’s performance, competitive advantage, and long-term success.

Main ideas

• People are important organizational resources. Employees provide knowledge, skills, creativity, and ideas that can help an organization succeed.
• Organizational behavior affects performance. How employees think, behave, communicate, cooperate, and make decisions can directly influence organizational results.
• OB should support strategy. Employee behavior should be connected to the organization’s strategic goals rather than treated as a separate management issue.
• Individual behavior matters. The book examines learning, perception, personality, attitudes, values, motivation, stress, and leadership.
• Groups matter. Communication, decision-making, teamwork, conflict, power, and politics influence how organizations function.
• The organizational environment matters. Structure, culture, diversity, globalization, and organizational change also shape employee behavior