Description

Communication is the process of sharing information, ideas, feelings, and meaning between people. Effective communication is important because success in study, work, and personal relationships depends not only on what we say or write, but also on how well we listen, understand, and respond.

Main topics

• The communication process – understanding how messages are created, transmitted, received, and interpreted.
• Speaking effectively – communicating ideas clearly and confidently.
• Listening – developing active and effective listening skills.
• Non-verbal communication – understanding body language, facial expressions, gestures, and other signals.